Client Support Engineer

About Pelican

ACE Software is a leading provider of payment solutions to corporations and financial institutions of all types and sizes in EMEA, the Americas and Asia-Pacific.  ACE Software puts intelligent automation, compliance and control firmly at the heart of your payments business. Financial institutions and corporate’s worldwide rely on ACE to manage & control their payments securely, improve operational efficiencies and lower risk & IT costs.

Aims & Goals

The primary aim of the Client Support Engineer is to ensure that systematic and constant Support is given to the client


Experience Level & Qualification:

  1. Experience Level
    • 2 - 3 years of onsite experience in banking domain.
  1. Educational Background
    • B.Sc / B.Sc.IT / Graduation / BE / Diploma
Essential skills
  • Experience in providing support for Banking Applications
  • Mandatory Knowledge and hands-on experience of 3rd Parties - Oracle and AIX or LINUX
  • Working Knowledge of IBM MQ or IBM WAS or WebLogic preferred
  • Should have sound knowledge of DOS scripting and Shell Scripting
  • Should have sound knowledge of client-server communication
  • Knowledge of SWIFT message types or sanctions scanning will be an advantage

Additional Skills

  • Good communication and documentation skills.
  • Should have worked in Shifts
  • Candidate should be staying near SBI office (Nerul or Navi Mumbai)
  • Should have inclination to adopt and learn new technology.

 

To apply, please send your resume to careers@pelican.ai