Company and its subsidiary company(ies) ACE Software Solutions Limited participate in and have certified their compliance with the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield Framework. Company is committed to subjecting all personal information received from European Union (EU) member countries and Switzerland, respectively, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov/list]
Company is responsible for the processing of personal information it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Company complies with the Privacy Shield Principles for all onward transfers of personal information from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal information received or transferred pursuant to the Privacy Shield Frameworks, Company is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Company may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request .
Under certain conditions, more fully described on the Privacy Shield Website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
1. Information Collection and Use
We collect and process the following kinds of personal information from you:
We may use your personal information for the following purposes:
If the processing of any personal information is based on
consent, you can withdraw your consent for the processing of that data at any
time. Consent can be withdrawn by emailing our Customer Support,
via available links in our commercial communications (such as newsletters) or
by postal mail at the contact information listed below.
The Company does not supplement the personal information it processes with any additional data received from third party sources.
2. Information Sharing
If necessary to perform a service you request from us or to follow-up on your enquiries, we can share your personal information with other Company entities or third party service providers, for example email and hosting providers, suppliers and sales vendors. Third party service providers will process your personal information on behalf of Company for the purposes above. When we share your data with these parties, we make sure that appropriate safeguards are taken to protect your personal information and to ensure that our service providers are only allowed to use personal information as necessary to provide these services to us. We do not sell your personal information to third parties.
Some Company entities and some partners and service providers are located outside of the European Economic Area, in particular the United States and the countries in which Company has an office.
We may also share your data with other third parties, such as governmental authorities or law enforcement officials, if we are required by law to do so or if this is for the protection of our legitimate interests and/or legal rights.
Links to Third Party Sites
3. User Access and Choice
Where we have asked for your consent to process your data, you have the right to withdraw this consent, for example by using the opt-out and unsubscribe functionalities in our communications to you.
These rights can be limited where we can demonstrate that we have a legal requirement or legitimate ground to process your data. Under such circumstances we are able to retain your data even if you withdraw your consent.
If you want to make use of any of these rights, please contact us by emailing our Customer Support or by postal mail at the contact information listed below or by using unsubscribe mechanism within the email communications that you receive. We will respond to your request to access within 30 days. If you are not satisfied with how we handle such requests or how we otherwise process your personal information, you can lodge a complaint with your local data protection authority.
We retain information about you only for as long as need it for the purposes for which it was collected.
For example, if you are a customer of Company, Company will keep your personal information for the duration of the contractual relationship you or your company has with us and after the end of that relationship for as long as necessary to perform the purposes set out above or to comply with legal obligations. Personal data we collect as a result of you subscribing to our newsletter or press releases will be stored until you decide to withdraw your subscription.
Receiving emails from our site is part of our service. You will only receive an email from us if you submit a form on the “Contact” page or product pages while downloading brochures or if you send us an email on our email id mentioned on our Website or if you have submitted your business card to us during any conferences or if you are part of the conference where Pelican is also exhibiting.
If you would like to discontinue receiving this information, you may use the “Unsubscribe” link found in emails we send to you or by emailing our Customer Support.
4. Tracking Technologies
As is true of most websites, we gather certain information automatically. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
Cookies and Other Tracking Technologies
We partner with third parties who use technologies such as cookies to gather information about your activities on this website which they may use in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Company takes appropriate physical, technical, and organizational measures to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, and destruction.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us by emailing our Customer Support.
6. Changes to This Policy
7. Contact Us
ACE Software Solutions Inc.,
485B, Route 1 South, Suite 310,
Iselin, NJ 08830, USA
Phone: +1 732 603 4990
Fax: +1 732 636 4990