Careers

Support Engineer

About Pelican

Pelican is a leading provider of payment and compliance solutions to corporates and financial institutions of all types and sizes in the Americas, Europe, the Middle East and Asia-Pacific. Pelican puts intelligent automation, compliance and control firmly at the heart of payments and other transactions processing. Financial institutions and corporates worldwide rely on Pelican to manage and control their payments securely, improve operational efficiencies and lower risk and IT costs.

Aims & Goals

The Support Engineer ensures that systematic and constant support is given to the client.

Experience Level
• 1 - 3 years of experience in providing support for Banking Applications (preferably US/EU Customers)

Educational Background
• B.Sc / B.Sc.IT / Graduation / BE / Diploma

Essential Skills
• Ability to think logically
• Problem solving skills
• Excellent listening and questioning skills
• Ability to interact confidently with clients to establish what the problem is and explain the solution
• Good written and verbal communication
• Hands-on experience of Oracle\SQL database
• Hands-on experience of AIX\Linux OS
• Experience using IBM MQ and IBM WebSphere Application Server will be an advantage

Additional Skills
• Knowledge of Sanctions Screening preferred
• Knowledge of SWIFT or SEPA preferred
• Ability to prioritise workload

To apply, please send your resume to careers@pelican.ai

Location

India - Mumbai

Reference

1021

No. of Positions

1

Salary

Competitive